Full description of SMT courses and seminars can be viewed in the SMT Education Handbook (PDF, 636 KB)

Technical Courses

Duration : 39 hours; 13 sessions-once per week for 3 hours

Delivery : Self-Study Online or Instructor-led In-class

SMT – Procurement Supply Management is the process of managing flows of goods, services, knowledge and resulting finances into the organization. This course introduces the tactical aspects of procurement and intends to provide information and techniques to allow junior to intermediate procurement staff to work more effectively. For those not currently working in a procurement role, the course may prepare you for a move to such a role, or allow you to work more effectively with procurement staff.
SMT – Logistics Integrated logistics is focused on ensuring that your customer needs are satisfied through effective management of processes and activities, from the sourcing of materials and services, through the conversion/production phases, then finally to the customer through a distribution network.

The goal of this course is to have candidates appreciate the big picture of integrated logistics and recognize that through its evolution, significant value and competitive advantage have been realized by those organizations that expend efforts in their logistics activities.

SMT – Transportation Participants will learn the advantages and limitations of the four main modes of transportation: road, rail, air and water, as well as intermodal transportation and pipelines. Topics covered include the role of freight forwarders, brokers and integrated transportation companies. This course will introduce participants to transportation documentation and allow them to experience basic load planning. Participants will gain an overview of contracts, insurance, customs clearance and letters of credit. The fundamentals of Incoterms 2010 and their impact on buyer-seller responsibility for transportation will also be examined.
SMT - Operations Management Operations Management is the transformation of goods or services from one state to another to add value for a customer. This course will cover the basic and essential aspects of this field of study at the tactical level. A calculator will be required for some of the lessons.

Soft Skills Development

Duration: 2-4 days per workshop

Delivery: Instructor-led In-class

SMT - Communication & Relational Skills

Essential to the successful supply chain professional are the competencies of listening skills, spoken and written communication, persuasiveness and the ability to explain complex issues up and down the organization and around the supply chain. Another critical ability is building effective inter-organizational supply chain relationships. This Workshop covers how to create and deliver strong presentations and how to be professional in your spoken communications by looking at steak, sizzle and style. Non-verbal communication such as appearance and body language are also explored. The Workshop offers guidance on producing clear, concise and compelling reports and written communication, and examines do’s and don’ts in electronic communication today.


SMT - Negotiation Skills Negotiation skills are an essential competency for any manager, and especially those responsible for supply chain management. This Workshop provides you with a roadmap for leading or participating in successful negotiations. You will focus on the entire negotiation process, and learn the activities and techniques to be used from the preparation stage to the actual face-to-face negotiations. It covers understanding the other negotiator, responding to power imbalances, as well as looking beyond the deal to building longer-term relationships. Interactive activities, including negotiation simulations and role-playing exercises, feature prominently and allow opportunities to fine-tune your own negotiating skills.
SMT - Competitive Bidding and Contract Management        Competitive bidding and contract management, if not handled properly, can lead to serious legal and financial consequences for any organization. This Workshop seeks to equip you with the tools required to turn this into a competitive advantage for your enterprise. The Workshop looks at the conditions for successful competitive bidding and the elements of the bidding process, including RFPs and RFQs. Electronic tendering is also addressed. The Workshop moves on to examine types of contracts and contract law. Candidates also gain an understanding of writing contract terms and how to manage a contract from performance review to dispute resolution and termination.

Business Management Knowledge

Duration: 2 days per Seminar

Delivery: Instructor-led In-class

SMT - Accounting and Finance This seminar provides a comprehensive overview of how finance impacts supply management. Basic terminology used in finance and accounting is defined. Participants learn how to read financial statements and understand how decisions are taken. They will be introduced to using key ratios to interpret financial information. The principles of accounting and budgeting will be presented. Participants will gain an understanding of how supply management practitioners make a business case for an investment and evaluate investment opportunities.
SMT – Marketing Participants will learn the role and purpose of marketing with a special emphasis on how marketing drives supply management. The differences between marketing and sales, marketing products and services, as well as B2B and B2C marketing will be addressed. Market research, understanding your competition, market segmentation and market selection are key topics covered. Among the other subjects discussed is the marketing mix: the “4 Ps” of product, pricing, place and promotion. Strategies for market leaders and market followers will also be outlined.
SMT - Business Planning Every department has a critical role to play in delivering on an organization’s strategy. This seminar provides an overview of strategic planning in an organization and the basic elements of a strategic analysis (SWOT). The Porter 5-forces model for analyzing the competitive environment will be introduced. Topics covered include critical success factors, strategic maps and company positioning, and strategic models (low-cost, differentiation, niche). Participants will discuss how to develop a strategic plan in a supply management role and the linkages between the strategic plan and a budget.

 For more information, please contact SCMA AB.