Registration Procedures

1. What is the registration procedure?

You may register for a SMT Online technical course by going to

Click on "Register" next to the course in which you wish to enroll.  You will then be taken to the SMT Online Registration page.  Enter your primary e-mail address and click "Continue".  Check the price box and click "Continue" again.  Select your method of payment and, if you are paying by credit card, enter your card details, and click "Complete Registration".  An email will be sent to your primary email address confirming your registration.

If you prefer to pay by cheque, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

2. How do I login to the SMT Online Technical Courses?

Access to the SMT Online Technical Courses is available by logging into the SCMA Member Portal (*.  Click on the link "SMT Online Learning" from the menu on the right.  This will log you into the SMT Online Learning platform.  You should see the courses you are currently enrolled in at the top of the page under "My Courses".  If you do not, click on button in the menu bar to select a course.  You can click on the pin next to the course, so it will appear under "My Courses" the next time you log in.

*If you have not logged into the SCMA National Member Portal before you will need to set up a username and password. Your username will be your primary email address. To reset your password, please click on "Forgot Your Password/First time logging in"; this will prompt you to select a new password.

For more information, please review the SMT Online Learning Login Instructions here.

3. If I live outside of Ontario will I have to notify my provincial institute prior to registering?

It is not necessary to notify your institute prior to registering for each online course. Everyone who has registered will be granted credit by their provincial institute upon the successful completion of each online technical course.

4. Do I need to take the courses in a specific order?

You may take any of the technical courses in whichever order is most convenient for you.

5. Is there a deadline to enroll?

It is best to register early to take advantage of the early bird registration and to ensure you have access to the materials on the first day of the course.  Your last day to enroll for an online technical course will be 24 hours prior to the first day of class.   

Payment & Cancellation Policy

6. What is the total cost per course including tuition and materials?

Early bird registrations are available until the specified early bird date.  The early bird registration fee for SCMA members is $697.50 (excluding the cost of the textbook) plus your provincial tax.  For non-members, the early bird registration is $895.50 (excluding the cost of the textbook) plus your provincial tax.

After the early bird registration date, the registration fee for SCMA members is $775.00 (excluding the cost of the textbook) plus your provincial tax. For non-members, the cost per course is $995.00 (excluding the cost of the textbook) plus your provincial tax.

Membership is not required in order to participate in the SMT courses.  Please consult your local institute to inquire about the application process and membership dues.

7. How much tax will I pay?

Participants will be taxed at their home province/territory's tax rate.

8. Can I pay by cheque?

Like most online systems, immediate payment by credit card is required to complete your registration.

If you would like to pay by cheque, you can choose the payment option "Cheque".

9. How do I obtain a PDF copy of my receipt of purchase?

To access a PDF copy of your receipt, log into the SCMA Member Portal and click on "My Event Registrations" from the menu on the right.  Under "My Event Transactions", find the course in question and click on the button under the "Receipt" heading to the far right.  Your receipt will open in another window.

10. Will I be eligible for a refund or credit if I am unable to complete the module?

You are eligible for a refund minus an administration fee of $150.00 plus tax for cancellation/withdrawal requests received in writing before week 2.  Thereafter, no refund will be available.

Transfer request to a future course offering is permissible only if received in writing prior to week 3 of the course.    

Credits to be used for future offerings are valid for 12 months from the date of initial payment and will expire if not used in that time frame.

11. What are the cancellation procedures?

If you would like to withdraw from a module, please send an e-mail to the SMT Administrator at This email address is being protected from spambots. You need JavaScript enabled to view it..  Please copy your coach on the email.

You are required to inform SCMAO of your intent as soon as possible. Clearly state your intention to withdraw and provide authorization for us to proceed. It is highly advisable that you review your eligibility for a refund or transfer credit prior to making this request.

Understanding the Online Format

12. How do the online courses compare to the classroom format?

The online courses were designed to mirror the classroom format as closely as possible. Your instructor in the classroom takes on the role of a coach in the online format and is very accessible in the online learning environment. An added advantage is that because it is technologically based, you will have barrier-free access to the learning environment anytime and anyplace.

13. Will there be any webinars?

Webinars are not a component of the online courses. Emails will be the method by which you interact with your fellow learners and communicate with your coach.

Program & Materials Access

14. Where can I find the course materials?

The course materials are made available the first day of your course. You may access them through the SMT Online Learning platform by logging into the SCMA Member Portal.  In addition to the online materials, you will also be required to purchase a textbook.  Prior to the start of the course, you will be given information as to how to order your textbook.

Each lesson in the online platform is based on one or two chapters from the textbook.  Within each lesson, there is a screen titled "Readings".  These will consist of specific chapters from your textbook as well as online cases and videos. The online lessons will help you work through the concepts presented in the textbook and online readings.

15. Is there a way to download/print the materials?

The screens you will see when viewing the course online may be bookmarked for reference later or you may print the individual pages if you wish. 

16. Will the materials be available after the course has ended?

Once the course ends you will no longer be able to access the course community. The materials are available for your use during the duration of the course only. You may wish to print the individual pages as noted in question #18 and save a copy to your files.

17. Where do I find a session schedule?

The suggested course schedule may be found within the course by clicking on "Content" and then "Overview" from the menu on the left of the screen.

Tips for Successfully Participating Online

18. Approximately how many hours will I need to dedicate weekly to each course?

As a general rule, participants should expect to spend an average of three hours of preparation and follow-up time for each lesson.  Some lessons will require less work, while others may require more.  Preparation time will consist mostly of reading textbook materials as well as preparing exercises.

Self-study students may require additional time per week to research topics as they don't have the benefit of classroom discussions and group work.

Please note that the amount of time spent on each lesson will be influenced by the participant's level of knowledge and experience, as well as such factors as reading and comprehension skills.

19. How do I submit my assignments?

You will submit your assignments by uploading them to the course site. Every exercise has an upload page with instructions as to how to submit your assignment.  Please ensure your assignments are in MS Word or PDF format.

Plagiarism policy

Kindly note SCMA has a plagiarism policy with which candidates are obliged to comply. Plagiarism is the act of submitting material that is in whole, or in substantial part, someone else's work, as one's own. Candidates are expected to acknowledge the sources of ideas and expressions they use in essays, reports, assignments, etc.

Penalty can range from zero on an assignment to expulsion from the SMT program.

SCMA Official Plagiarism Policy

20. Will I have to follow a schedule, or may I simply ensure that all assignments are submitted before the final exam?

While there is a suggested schedule noted on the "Overview" page to assist you in managing your time and the workload, you are not required to follow a schedule.  It is strongly recommended that all assignments be submitted for marking at least 3 days before your scheduled exam day.  All assignments must be marked before you will be able to access your final exam.

Candidate Support - Academic & Technical

21. How do I contact the instructor?

You may contact your coach through the online program site messaging system. You must be signed into your account to contact your coach.  From the course homepage, click on "Contacting Your Coach" from the menu on the right of the screen under "Course Info".   You may either click on the email noted on the page to open Outlook, or you can copy and paste the email address into the email service you prefer to use.

***Kindly note: Contact your coach for all questions related to course expectations, assignments, grades and materials. For administrative and technical matters, please send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it..

22. Who do I contact for technical assistance?

For technical assistance, please send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.. Please include the following information to speed up the resolution of your query:

  • State your module number
  • Identify your operating system e.g. Windows or Mac
  • State your web browser and version number e.g. IE 9 or Firefox 12
  • Include a screen shot

23. What are the operational system requirements?

System Requirements

  • Ensure your browser has JavaScript and Cookies enabled.
  • For desktop systems, you must have Adobe Flash Player 10.1 or greater - free download
  • Sound card and speakers
  • High-speed Internet is highly recommended


Desktop Support 


Supported Browser Version(s)

Maintenance Browser Version(s)


Microsoft® Edge



Microsoft® Internet Explorer®



Mozilla® Firefox®

Latest, ESR


Google® Chrome™



Apple® Safari®




Tablet and Mobile Support 


Operating System



Supported Browser Version(s)


Android 4.4+




iOS® 6, 7, 8, 9, and 10




Grades, Exams and Completion Letters

24. Will I be able to view my grades and assignment feedback online?

To view your grades and feedback for the assignments, click "Assignments" from the course menu bar.  You may also click on "Grades" from the course menu bar to view your grades for all assignments.

25. How will the exam be administered, and will it be written online?

The final exam for each course is written online and you must arrange for a proctor to supervise your exam.  It is your responsibility to find a proctor.

You will be required to provide your proctor information by completing the SMT Online Exam Proctor Information form as soon as possible after you have started a course.  This form must be received by the SMT Online Administrator before you can take the final exam.

SMT Online Final Exam Proctor Information

26. Will I be able to access the course during the exam?

You will be able to reference the course site during the exam period.

27. Will I receive an official record of completion when the course ends?

At the end of the course you will be able to print an official letter of completion. You can access the completion letter by logging into the SCMA Portal and clicking on "Accreditation" under Education from the menu on the right.  Under "Accreditation Student Courses", find the course in question and click on the PDF icon to the far right.  Your completion letter will open in another window.

To pass a course you must receive at least 60% on the final exam as well as a minimum overall grade of 60% for the course.

28. How will I receive ongoing pertinent program information?

Please check the "Announcements" sections of the SMT Program and course homepages on a regular basis for updates, announcements, reminders, exam info and tools to succeed in the online environment.



Registration & Participant Support

Alisha Adraktas
SMT Online Administrator
416-977-7566 or 877-726-6968, x 2150
This email address is being protected from spambots. You need JavaScript enabled to view it.


Debi Allen
Manager, Programs and Admissions
416-977-7566 or 877-726-6968, x 2133
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